Privacy Policy
Last updated: January 15, 2025
At Moshen, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application. We believe in transparency and want you to understand exactly how your data is handled.
1. Information We Collect
1.1 Information You Provide
- Account Information: When you create an account, we collect your email address, username, and password (encrypted).
- Profile Information: Optional information such as age, gender, height, and weight to personalize your fitness experience.
- Fitness Data: Exercise logs, meal entries, and fitness goals you input into the app.
1.2 Information We Collect Automatically
- Activity Data: Steps, calories burned, distance traveled, and active minutes from your device's sensors.
- AI-Detected Activities: When you perform quick exercises (push-ups, planks, jumping jacks), our AI analyzes camera data locally on your device.
- App Usage Data: Screen time patterns, social media app usage, and earned minutes tracking.
- Device Information: Device type, operating system version, unique device identifiers, and app version.
1.3 Camera and Photo Access
- Exercise Detection: Camera access is used solely for AI-powered exercise counting. Video data is processed locally and never transmitted to our servers.
- Food Scanning: Photos taken for food logging are processed for nutritional information and can be deleted at any time.
2. How We Use Your Information
We use the collected information to:
- Provide and improve the Moshen app experience
- Calculate and track your earned social media minutes
- Personalize fitness recommendations and goals
- Send you important updates about your account and app features
- Analyze app usage patterns to improve our services
- Ensure the security and integrity of our platform
3. Data Storage and Security
Your Data is Protected
- Encryption: All data is encrypted both in transit and at rest using industry-standard protocols.
- Local Processing: AI exercise detection happens entirely on your device - no video data leaves your phone.
- Secure Servers: User data is stored on secure, encrypted servers with regular security audits.
- Access Controls: Strict access controls ensure only authorized personnel can access user data for support purposes.
4. Data Sharing and Third Parties
We do not sell your personal information. We may share your information only in these limited circumstances:
- With Your Consent: When you explicitly agree to share information.
- Service Providers: With trusted third-party services that help us operate the app (e.g., cloud storage, analytics).
- Legal Requirements: If required by law or to protect our rights and safety.
- Business Transfers: In the event of a merger or acquisition, with appropriate confidentiality measures.
5. Your Rights and Choices
You have control over your data:
- Access Your Data: Request a copy of all information we have about you.
- Update Information: Correct any inaccurate information in your profile.
- Delete Your Account: Permanently delete your account and associated data.
- Opt-Out: Disable certain features like activity tracking or notifications.
- Data Portability: Export your fitness data in a standard format.
6. Children's Privacy
Moshen is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or via email. Your continued use of Moshen after changes indicates acceptance of the updated policy.
9. Contact Us
Questions or Concerns?
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Response Time: We aim to respond to all inquiries within 24 hours.
10. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, used, shared, or sold. For more details or to exercise these rights, please contact us using the information above.